At Usbene, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We aim to provide a user-friendly and inclusive online experience for all visitors, regardless of their abilities.

ACCESSIBILITY COMMITMENT

We strive to make our website compliant with the Web Content Accessibility Guidelines (WCAG 2.1, Level AA) wherever possible. Our goal is to:

• Provide clear and easy-to-read content
• Ensure navigation is simple and intuitive
• Make images, videos, and other media accessible to users with assistive technologies
• Support users who rely on screen readers, keyboard navigation, or other accessibility tools

IMAGES AND PRODUCT CONTENT

All product images, including tapestry photos and design patterns, include descriptive alternative text (alt text) where appropriate. This allows users with visual impairments to understand and interact with our content.

WEBSITE FEATURES

Our accessibility efforts include, but are not limited to:

• Keyboard-friendly navigation: Users can navigate our website without a mouse.
• Screen reader compatibility: Content is structured to work with screen reading software.
• Color contrast and text sizing: Text is readable with sufficient contrast, and users can adjust browser settings to increase font size.
• Forms and interactive elements: All forms, buttons, and links are labeled clearly for accessibility purposes.

LIMITATIONS

While we are committed to accessibility, some content may be difficult to access due to technical constraints or third-party platforms. For example, some embedded media, payment portals, or external links may not fully comply with accessibility guidelines.

We continually work to improve our site and encourage feedback from users who experience any difficulties.

PROVIDING FEEDBACK

If you encounter accessibility barriers or have suggestions for improving the accessibility of our website, please contact us:

• Email: support@usbene.com
• Contact page: contact page

When contacting us, please include:

• The webpage URL or location of the issue
• A description of the accessibility barrier
• Any assistive technology you use (screen reader, magnifier, etc.)

We aim to respond to accessibility inquiries within 2 business days and take prompt action to resolve issues.

ONGOING IMPROVEMENTS

We are committed to ongoing monitoring and updates to improve accessibility across our website. Updates may include:

• Improving website design and layout for better readability
• Updating alt text for images and graphics
• Enhancing compatibility with new assistive technologies
• Ensuring compliance with future accessibility standards

LEGAL COMPLIANCE

Our website strives to meet the accessibility requirements of U.S. laws and regulations, including:

• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act

By maintaining a website that is accessible, we aim to provide an inclusive shopping experience for all users.

CONTACT US

For any questions or concerns regarding website accessibility, please contact:

• Email: support@usbene.com
• Contact page: contact page

Customer Support Hours:
Monday – Saturday
9:00 AM – 5:00 PM (EST)

We appreciate your feedback and are committed to continuously improving the accessibility of Usbene.