Effective date: March 13, 2026

At Usbene, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, which is hosted on the ShopBase platform, and when you make purchases through our store. By using our website, you agree to the practices described in this policy.

INFORMATION WE COLLECT

We collect information that helps us provide a seamless shopping experience, process orders, and improve our services. This may include:

• Personal information: Name, email address, phone number, shipping and billing addresses.
• Payment information: Credit/debit card details, PayPal account information, or other payment method data. Payment data is processed securely through our payment processors and is never stored on our servers.
• Technical information: IP address, browser type, operating system, device type, and browsing activity on our website.
• Referral information: The site or link that referred you to our website, if applicable.

Our website also uses Google Analytics to monitor website traffic and understand user behavior. Through this tool, we may be able to see a user’s referring site. To opt out of Google Analytics tracking, please visit the Google Analytics Opt-Out page and install the browser add-on.

HOW WE USE YOUR INFORMATION

We use the information collected for purposes including, but not limited to:

• Processing and fulfilling orders, including shipping through our trusted carriers such as USPS, DHL, and payment processing through PayPal.
• Communicating with you regarding your order, returns, refunds, or other customer service inquiries.
• Improving our website, services, and customer experience.
• Sending marketing communications (only if you have opted in).
• Ensuring the security and integrity of our website and preventing fraudulent or illegal activity.

PAYMENT SECURITY

All payments are processed through secure, industry-standard methods. For example:

• PayPal provides a secure platform to handle payments without sharing sensitive financial information with our website.
• Our site is protected with SSL encryption, ensuring that all data transmitted between your browser and our servers is encrypted and secure.

We do not store any credit card information on our servers, and our payment partners are fully PCI DSS compliant.

YOUR PRIVACY RIGHTS

The laws of your state may provide you with certain rights regarding your personal information. We honor privacy requests from all U.S.-based customers. You may request disclosure of certain information about the collection and use of your personal information over the past 12 months. Once we receive and verify your request, we will provide:

• The categories of personal information we collected about you.
• The sources from which the personal information was collected.
• The specific pieces of personal information we collected.
• Our business or commercial purpose for collecting or selling any personal information.
• The purposes for which your personal information will be used.
• Categories of third parties with whom we share your personal information.
• If we sold or disclosed personal information for a business purpose, the categories of information sold or disclosed and the third parties involved.

You may also request that we delete any personal information we have collected, subject to certain exceptions. Deletion requests may be denied if retaining the information is necessary to:

• Complete a transaction, provide a requested good or service, or perform our agreement with you.
• Detect security incidents, prevent fraudulent activity, or prosecute illegal activity.
• Debug products to identify and repair errors.
• Exercise free speech or protect the free speech rights of another consumer.
• Comply with legal obligations, including the California Electronic Communications Privacy Act.
• Make internal and lawful uses of the information compatible with the context in which it was provided.

Additionally, you may request to correct, rectify, or update any inaccurate, incomplete, or outdated personal information. Once verified, we will update your information and direct our service providers to do the same.

SHARING OF INFORMATION

We do not sell personal information. Your data may be shared with service providers for purposes necessary to operate our website and process transactions, including:

• Payment processors, such as PayPal, to complete purchases securely.
• Shipping carriers, such as USPS or DHL, to deliver your orders.
• Third-party service providers, such as analytics tools and marketing platforms, only to improve website functionality and customer experience.

We require all third-party service providers to comply with strict privacy and security standards.

COOKIES AND TRACKING TECHNOLOGY

Our website may use cookies, web beacons, and similar technologies to enhance your experience, monitor website performance, and analyze trends. Cookies may store your preferences and track site usage. You may disable cookies in your browser, but this may limit certain functionalities of our website.

DATA RETENTION

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Information no longer needed is securely deleted or anonymized.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal information.

CHILDREN'S PRIVACY

Our website is not intended for children under 13, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

SECURITY MEASURES

We use a combination of technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

• SSL encryption ensures secure transmission of sensitive data.
• Payment information is processed through PCI DSS-compliant providers like PayPal.
• Access to personal information is restricted to authorized personnel only.

Despite these measures, no system is completely secure. We encourage you to take precautions when sharing personal information online.

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Continued use of our website constitutes acceptance of the updated policy.

CONTACT US

For questions about this Privacy Policy or your personal information, please reach out via:

• Email: support@usbene.com
• Contact page: contact page

Customer Support Hours:
Monday – Saturday
9:00 AM – 5:00 PM (EST)

Our team is committed to ensuring your personal information is handled responsibly, securely, and transparently.